Modelo de Gestión Administrativa Financiera para los laboratorios de Ingeniería Mecánica

Abstract

Hereby, we attempt to propose a financial-administrative management model for the laboratories, which represent an important part for the education, research and services of the Faculty of Mechanical Engineering of the National Polytechnic School. The study posits a management proposal based on the EFQM model, by considering 9 criteria: i) leadership, ii) people, iii) strategy and policy, iv) alliance and resources, v) processes, which are assessed by the criteria of: vi) outcome on people, vii) outcome on customers, viii) outcomes on the society and, ix) key outcomes. This model pose mechanisms and documents to guide and find a seamless managing in the 17 laboratories. The last section of this work expose the implementation in a case study, and the results evaluation from the test of the model in one of the laboratories.