Levantamiento, diseño y estandarización de procesos de la Coordinación General de Planificación y Gestión Estratégica del Servicio de Contratación de Obras (SECOB)

Abstract

This project thesis describes the uprising qualification, design and standardization process of the Coordinación General de Planificación y Gestión Estratégica of the Servicio de Contratación de Obras. Initially an analysis of the current situation of the institution took place, specifically the processes of the Coordinación General de Planificación y Gestión Estratégica and thus to establish the process map; followed by meetings with the heads of each address to collect information on activities, controls, documents produced, responsible and resources are agreed, all with the purpose of charting processes, these are reviewed and approved by the directors of each area. With the approved diagrams, proceeded to complete the records of the process, these are formats provided by the Director of Services, Processes and Quality, the same that collect and summarize important information about processes, just as the chips are reviewed and approved for each Area Manager. Finally, the manual process is made. This is a document that contains more detailed information about the processes, when completed is sent to the approval of the directors of each area and the Coordinator of Strategic Planning and Management.