Determinación de elementos asociados a la resistencia al cambio organizacional en la Empresa Eléctrica Quito

Abstract

This Master's thesis is intended to contribute to organizational change by the Empresa Eléctrica Quito is transiting on their way to a fully public institutions given arrangement according to the Organic Law on Public Companies in 2009 and ratified on January 16 2015 with the new Organic Law of Public Electricity Service. The study proceeded with gathering information and quantitative analysis of commitment to change and the effectiveness of change, as strategic factors that allow us to know the degree of readiness to change in the organization through the questionnaire application of the methodology for Organizational Readiness Implementing Change - ORIC (Shea, 2014), and analysis of the consistency of the organizational values based on the methodology proposed by the APO Inventory Ramos Mejia, Unda, Mejia (2013). Obtaining significant results regarding the commitment and effectiveness of the change, recognition and personal values fit with organizational, as factors that influence resistance to change. Treatment of these plans allow you to manage, create strategies or other, in search of a better preparation to change given the Organizational Management initiated.