Análisis de la Gestión Administrativa en las instituciones públicas de vivienda, caso provincia de Pichincha en el período 2009-2014

Abstract

This work was developed as a Master's thesis project and aims to conduct an administrative analysis of public housing institutions that develop their activities in the province of Pichincha and dedicated to providing services social housing. The analysis is conducted from the period 2009 to 2014. It focuses on four variables analyzing the administrative process, process planning, process organization, process management and process control; each of these variables has certain indicators that allow quantitative assessment. The results are evaluated in terms of efficiency, effectiveness and efficiency; this allows knowing if the administration was good during the periods analyzed. Additional the relationship between efficiency, efficacy and effectiveness is verified. This work developed can help managers of each area to establish better procedures to define its objectives, plans, programs and budgets charge. After developing the process of evaluating each variable number of proposals and actions that can be developed in public institutions housing in the province of Pichincha detailed.