Propuesta de formalización y automatización de los procesos internos de la FIS para la gestión de formulación, seguimiento y evaluación de proyectos

Abstract

This paper aims to present a proposal for standardizing and automating a Process for Formulating Management, Monitoring and Evaluation within the Faculty of Systems Engineering at National Polytechnic School. Currently the process is not formalized, there is no manual detailing the activities to be followed for the development of the process, which leads to the inaccuracy of the roles of participants in the process, undefined responsibilities, performance of unnecessary activities and no resource optimization. To solve these problems it is necessary to devise strategies for the effective management of processes. The strategy taken comply with the proposed by the ISEA methodology which consists of four phases in the lifecycle BPM: identification, simulation, evaluation and process improvement; also it poses a participatory approach from stakeholders in the process, who contribute to data collection and lifting requirements by a set of serious roles. Subsequently, we present proposal to process automation, using the IBM BPM suite. Finally, functionality and usability tests were held which allowed us to know the level of user acceptance.