Propuesta de automatización y mejora del proceso de titulación y graduación de la FIS

Abstract

This paper presents a thesis proposal for automation and process improvement to obtain the graduation from the Faculty of Systems Engineering at the National Polytechnic School. The main objective of this work is to formalize, design and automate the process of certification and graduation FIS using a BPM suite. Currently, there is not a detailed guide to the process, activities are performed manually, do not have the information in the right manner in which documents must be made, these problems cause information redundancy and waste of time. Therefore, it becomes necessary the use of a participatory approach involving users, to make it possible for them to formalize their processes, evaluate and suggest actions for improvement. The methodology to be used is the ISEA methodology. This methodology consists of four original phases: Identification, Simulation, Evaluation, Improvement. Thanks to the application of this methodology conducted the general characterization of the process, its design using process diagrams ISEA. Subsequently, the evaluation of these diagrams was carried out with the participation of functional actors who in addition to finding the difficulties, proposed possible improvement actions for an improved version of the process. Finally, we proceeded to the automation of the process and subsequently performed the tests of functionality and usability.