Análisis de las estrategias de implementación de la tercerización de servicios de desarrollo de software en los bancos nacionales en la ciudad de Quito

Abstract

Software development outsourcing is seen as a business strategy, which allows organizations to hire specialized companies to be responsible for activities in which organizations do not have the necessary know how or simply unaware of the issue, in this case, activities related to the development of software for the banking area. This way, the company can focus completely on its activities. There are several factors by which companies make the decision to outsource their software development projects. Among these most common factors we can find the following: reduced costs, focus on business, software development faster, improving the quality of the solution, insufficient human resources, and experience in software development in line with new technologies. As well as outsourcing can bring many benefits to the project and the organization, also has inherent risks. This research aims to analyze the strategies that banks used for software development outsourcing. Use these strategies to consolidate a management proposal for the decision making for service management software development, so that companies have the necessary guidelines for the project to be successful, maximizing the benefits and minimizing the risk