Análisis de los factores de la rotación del personal en instituciones financieras cooperativas de los segmentos 4 y 5 en la ciudad de Quito

Abstract

Savings and Credit Cooperatives are created to cover financial needs that traditional banks can not cover, but often do so without a thorough knowledge of the regulations, and / or lack sufficient knowledge in the administrative field, which generates that even though Positive and favorable entities for their partners, do not have a sound administrative structure. This occurs mainly in new cooperatives or small entities, which do not have a large budget for their operation. There are many cases where the managers of the cooperatives, as well as the Boards of Administration and Surveillance, as administrative entities, do not have the professional support sufficient for the control and general administration of the entity. This often generates problems and difficulties with the internal organization and within it, human resources are those most exposed to these difficulties, which is why it is important to carry out a research of cooperatives, specifically those belonging to segment 4 And 5, the same ones that are smaller entities, with smaller portfolio and assets, and therefore less structured entities for which they are the ones that have the problems mentioned above. After the study, factors that affect Rotation of Personnel have been detected and conclusions and recommendations have been generated to avoid these drawbacks.