Relación entre las fuentes de estrés, la percepción del estrés laboral y las estrategias de afrontamiento en el Centro de Educación Continua de la Escuela Politécnica Nacional

Abstract

The goal of this research was to define the levels of stress that people working at CEC-EPN (Centro de Educación Continua – Escuela Politécnica Nacional) Experience. It identified the main sources of this stress and the coping strategies used at this institution. It also examined statically significant differences among facilities and organizations. This research determined the relationship among the sources of stress, the perception of stress, and coping strategies. The research was based on a sample of 84 people to whom a workplace stress construct was applied. This construct consisted of four components: demographic data, perception of stress level, the OSI (Occupational Stress Inventory) indicator of stress, and the Brief COPE indicator. Tools used during the research included: descriptive statistics for identifying the main sources of stress and the coping strategies; a variance analysis of one factor to identify significant differences between facilities and organizations; and a Person Correlation for determining the relationship among the unique variable previously identified. In virtue of this definition, the research indicated that people at CEC-EPN perceive stress on a gradient between moderate and tense. The main sources of stress are management duties, the organizational structure, and the organizational climate. The principle coping strategies used include active coping, planning and positive reinterpretation. The research found overall significant and positive correlations.