Desarrollo de un Modelo de Gestión de Proyectos para Empresas Consultoras. Caso de Estudio C&C Consultores

Abstract

In this work a diagnosis was developed to search for main characteristics of the business as of the current project administration within the consulting companies. The same, was performed through a survey to collect random data within 70 companies distributed within the whole country; the model development of project management conjugated all the characteristics of the business and the current deficiencies referred to project administration; the documentation generated by the project management model was divided on subcomponents, affinity and some guidelines of the PMBOK (Project Management Body of Knowledge); forms are flexible and customizable to the particular needs of each company; in addition, simple and efficient tools for the management of each phase were employed; the implementation of the model in c & c company for a detailed project generated a high level of customer satisfaction, 7% savings with regard to planning and 85% compliance with respect to the objectives of the basic line; improvement actions will prevent delays and overloading staff in the future.