Estudio comparado sobre la relación entre las formas de reconocimiento actual y deseado versus la congruencia de valores, del personal operativo entre las sucursales de la ciudad de Quito de las empresas Esacero S.A y Telconet S.A

Abstract

Increasingly companies pay special attention to recognition forms in order to motivate positive behaviors in the workers to benefit the organization. In the same way, many companies have prioritized a set of values under which they focus their actions and that they hope to be adopted by their collaborators, in order to work in a tuned way with the organizational schemes; however, there is a possibility that workers' personal values may not be fully aligned with organizational values. In this sense, the purpose of the present study is to determine the relationship between current and desired forms of recognition versus the values congruence of two important companies in the Ecuadorian private sector: ESACERO S.A. and TELCONET S.A. The study was carried out under a sample of 293 workers in the operating area of the branches located in the city of Quito, (Esacero = 132, Telconet = 161). As a result of the present study, it was possible to determine the main differences between current and desired forms of recognition and their congruence with personal and organizational values; Results that show the dissatisfaction on the part of the operative personnel of the two organizations between what is currently received versus what they would like to receive at the level of economic, labor and moral recognition; and where the influence Organizational culture differs for each one. Results that will be very useful for the analysis of the companies under study, as well as contribute to future analyzes within the national context.