Estudio de la cultura organizacional bajo el modelo de valores en competencia. Caso de estudio: Matriz del Instituto Ecuatoriano de Seguridad Social

Abstract

The aim of this research work is to determine the current and desired organizational culture in the Ecuadorian Institute of Social Security (IESS). For which the Values in Competency Model was used, which through the formation of a Cartesian plane allows locating the company in the quadrant that represents its current culture and its ideal of culture. This evaluation was carried out in the matrix of the IESS in the month of October through the Questionnaire to Evaluate the Organizational Culture (OCAI), which was sent physically to the 228 people that make up the sample, subsequent to this, strategies were proposed to bring the culture of the current organization to the desired one. The current IESS organizational culture was obtained as a result of the market, focused on obtaining maximum affiliated with the institution, generating competitive profiles and high competition, while the culture desired by the staff is the clan culture where it can be developed feel the familiarity within the organization, the teaching, the follow-up and the advice on the part of the leaders of the organization. The main limitations presented by the research is that a single case study was conducted and the sample was taken from a single location. This study directly helps the IESS matrix in the design of strategies and decision making regarding its diffusion in order to promote the change of the organizational culture of the current culture to the desired one.