Análisis de las prácticas de responsabilidad social corporativa interna en la gestión del talento humano. Caso: empresas matriz del consorcio CERES con clasificación CIIU K domiciliadas en la ciudad de Quito período 2016

Abstract

The development of this study seeks to describe the practices of Social Responsibility (RS) applied in the management of human talent in the companies of the CERES consortium with CIIU K classification domiciled in the city of Quito. The companies of this consortium are committed to this type of practice and have a follow-up, training for its application; therefore, in the study it will be possible to determine their level of relationship, as well as the perception of the practices that these companies are implementing based on the good performance of human talent and the responsibility of the personnel. The results come from a mixed, exploratory, descriptive and cross-sectional research. Two companies are subject of study. Semistructured interviews were used as research tools for directors or managers and a survey of a sample of 356 workers, helping to identify internal social responsibility practices in relation to the management of human talent. The results allowed to determine that both companies have structured social responsibility in their processes, however, there are still gaps in some of the principles of SR that are not applied. In both companies it was possible to determine that the macroprocess of compensation, welfare and health of the people is the one that greater number of practices has and on the other hand the respect to the individual is one of the thematic ones that is mainly prioritized in the application of the RS in these companies.