Diagnóstico de la gestión del conocimiento en la empresa Tenaris Ecuador S.A.

Abstract

In such a changing world where market demands become more complexed, resources are limited and levels of competition are increasing, business are forced to resort to their intangible assets to find new ways that add value to the organization, customers and stakeholders. Knowledge management seeks to integrate all the activities of the knowledge creation process in a systematic, measurable and susceptible to improvement way. It also allows you to route to the new knowledge acquired to respond to the needs and objectives of the companies. The purpose of this research work is to carry out a diagnosis of knowledge management in Tenaris Ecuador S.A. using the internal knowledge management method developed by Moreno and Pelayo (2007). During the data collection stage, the questionnaire was applied to 31 employees of the company under study; later in the data processing stage, a quantitative study was conducted through descriptive statistics in order to satisfactorily meet the stated objectives. At the end of the project, some relevant conclusions are presented after analyzing the results obtained.