Análisis del impacto de las TIC en los espacios organizacionales de las empresas de servicios de telefonía móvil en el periodo 2010-2014. Caso: Corporación Nacional de Telecomunicaciones, CNT E.P

Abstract

The information technologies (IT) have transformed the world, becoming the most used technology, therefore organizations have seen the need to implemen it, in order to improve its procedures through the use of technological tools. This research focuses on analyzing the influence and relationship of IT in the National Corporation of Telecommunications CNT EP. organizational spaces, in the period 2010-2014, for which we used correlation coefficients: positive, negative, neutral, in the chosen variables. The 5 dimensions (material, human, technological, political and symbolic), 9 variables were analyzed: origin and history, location, size, bureaucratization, division of work, professionalism, human resources and morale. And the Corporation finally proposes improvements in the use of IT in the organizational spaces that can mitigate possible scenarios with the introduction of new technologies