Reducción de los artículos defectuosos y desperdicios de la empresa Gama Editores Reyes Medina Cía. Ltda., utilizando la metodología seis sigma

Abstract

The project is a proposal to improve the production process in the company Gama Editors Cia. Ltda. Based on the Six Sigma methodology containing the Define, Measure, Analyze, Improve, Control (DMAIC) phases. The first chapter encompasses the description of company Gama Editors by explaining its problems, objectives that deal to find out an affordable solution in the final project. The second chapter is the theoretical basis of the project related to its background, history, philosophy, objectives, statistical significance and control of the Six Sigma methodology, which includes Define, Measure, Analyze, Improve, Control phases. The third chapter defines the project’s improvement, characteristics and critical process in order to validate the measurement systems that lead to analyze the stability and capacity of the process by selecting potential causes. The fourth chapter contains the project proposal addressed in the improve phase by giving solutions and suggesting the use of statistical software, maintenance plan, training and organizational development