Análisis de la adopción de servicios de computación en la nube (cloud computing) y su repercusión en la rentabilidad de empresas proveedoras de infraestructura y servicios de información y telecomunicaciones en el Ecuador, en el periodo 2012 – 2014

Abstract

The purpose of this project is to determine the adoption level of cloud computing services and how this has affected the profitability of companies that provide such solutions in Ecuador. As methodology, surveys were applied to both companies from different productive sectors, and suppliers who provide these services. The customers survey allowed to know several aspects of interest, including: the penetration level of the services, the business and service model that is most adopted by customers, the assessment of customers to the provision of services to identify improvement points and also the reasons for companies that have not adopted cloud for not doing so. In the other hand, the suppliers survey allowed to know: the kind of companies opting for these services, the sales growth that has been generated, earned income, the recovery time of investment; ROI per analyzed year. As result, it was determined that there is a correlation between growth in the adoption of cloud services and profitability for providers. Finally, recommendations are given in order to optimize the service growth vs. profitability relation.