Desarrollo de aplicación web para contratación y seguimiento de servicios de transporte de carga pesada interprovincial en el Ecuador

Abstract

In Ecuador there are a lot of companies that perform heavy transportation service. People who want to access to the service require to search and obtain information before choosing one of them. The research isn’t simple, and it is done company by company because there isn’t a centralized place where the bidders and their services can be located. To solve this problem, a web application was developed to find the different alternatives offered by the registered heavy transportation companies and facilitate contracting the service directly through the Internet. This solution allows not only the publication of services provided by companies, but also provides necessary functionality so that they can manage each one of the orders and keep their clients informed until the delivery of the load. To complete the service delivery cycle, the client evaluates the quality of service, providing valuable information for future buyers who wish to select the best offer. This feedback also motivates transport companies to provide quality services and improve continuously. For the implementation of this solution, the methodology of agile development, Scrum, was used; and the following state-of-the-art web technologies were used: HTML5, CSS3, JavaScript Frameworks and REST services in Java. The result obtained is a complete solution with a pleasant user experience for the hiring and tracking of heavy load transport in Ecuador.