Aseguramiento de calidad basado en CMMI en los procesos de mantenimiento de software para la Unidad de Análisis Financiero y Económico

Abstract

The development project contains the proposal of the catalog of processes based on CMMI to ensure the quality of software maintenance tasks of the UAFE, which allows developers to have a baseline of the processes that must be carried out in software maintenance to meet product and process quality standards by taking care of software deterioration. In this project, the Science of Design methodology was applied, with which it was possible to establish the proposed proposal. The first steps to establish the diagnostic of the maintenance process was supported by interviews, and based on this the needs were established and the proposal was developed, which was evaluated by the selected focus group. The present project is summarized as follows: Chapter I: This chapter contains the introduction of the development project, definition and process areas of CMMI, SCAMPI evaluation model, the fundamentals of software maintenance, key factors, techniques, standards, methodologies; and types of maintenance that exist. Chapter II: This chapter contains the methodology with which the development project has been carried out, with the description of each one of the cycles of the Science of Design and the elaboration of the proposal. Chapter III: This chapter contains the analysis and discussions of the results once the proposal was presented. Chapter IV: This chapter contains the Conclusions and Recommendations obtained in the development of the project.