Análisis del uso del software privativo de apoyo administrativo en la gestión administrativa vs alternativas de software libre. Caso de estudio: Empresa Pública Metropolitana de Agua Potable y saneamiento de Quito.

Abstract

It presents an analysis the proprietary software programs implemented in the Metropolitan Public Water and Sanitation Company (EPMAPS) of the city of Quito, focused on administrative management and their capacity to satisfy business needs. In turn, free software alternatives are presented that could supplant current proprietary software programs. The satisfaction of needs was made based on exploratory qualitative research using semi-structured interviews that allow knowing the most relevant activities within each department, evaluating the generation of competitive advantages and solving problems. This work was carried out in order to determine if the EPMAPS is at a point of no return defined in article 4 of executive decree 1014.