Modelo de relaciones entre la cultura de innovación, la cultura organizacional actual y deseada, los estilos de liderazgo, y la gestión del conocimiento en la Empresa Pública Metropolitana de Agua Potable y Saneamiento de Quito (EPMAPS)

Abstract

The objective of this research is to diagnose the variables: culture of innovation, current and desired state of organizational culture, leadership styles and knowledge management in the Public Water and Sanitation Company of Quito (EPMAPS). The research is directly related to the field of innovation, due to the content of continuous improvement, which can be implemented in the organization. To do so, we proceed by analyzing the relationships that exist between the variables mentioned above, which will serve for the proposal of a relational model that could be applicable to companies with similar characteristics.

The study variables are elements that are different in nature but that are managed to be related, which is why these variables would influence work satisfaction, since they measure aspects perceived by the employees of the EPMAPS. To this end, four surveys were applied to 72 employees. To analyze the data, descriptive statistics, corrective analysis, contingency tables and the Spearman correlation coefficient were applied. At the end of the research, the theoretical model resulting from the relationships between the variables studied in the EPMAPS is shown, with which it is obtained that the current organizational culture construct is the Hierarchical one, but in the organization it is evident that there is a greater affinity towards the Clan Culture, while the innovative culture is immersed in the organization with a focus on organizational innovation. On the other hand, the predominant leadership style is the Transactional one and in addition the structure of the organization and the people that form it, have achieved that the knowledge management is favorable.