Desarrollo de un framework de gestión de aprendizaje virtual para brindar acompañamiento a estudiantes mediante el uso de una técnica de inteligencia artificial inmersa en un chatbot

Abstract

This work focuses in giving an informatic solution alternative, through a framework, for entities which need a training or learning management system management system and some kind of virtual accompaniment in a chatbot or conversational agent form, aimed at their students whom are taking courses under distance or blended methodology.

This framework is based on a client-server architecture using inference rules as a knowledge base written in tag languages (AIML). When we need that the chatbot simulates a natural conversation with students, we will use a text tagger in a REST service way which will predefine the lemma of each text before looking for it in the knowledge base, improving its understanding capacity.