Implementación de un clúster de alta disponibilidad entre dos centrales de telefonía IP virtualizadas

Abstract

In this work, the implementation of a high availability cluster between two virtualized IP centrals is presented, in order to provide a solution that allows the continuity of the communications service to companies whose productive activity depends mainly on their IP telephone exchange operation. The result of this implementation is a high availability system capable of recovering the communications service in a period of time less than a minute.

In the first chapter of this work, the basic concepts for implementing the high availability cluster focused on IP telephony are addressed. These concepts are related with high availability, clustering, hyperconvergence and the unified communications platform called Issabel.

The second chapter includes the implementation of the cluster divided into two phases. In the first phase, the cluster is designed. In the second phase, the implementation itself is carried out.

In the third chapter, the cluster is tested, and the results of its behavior are extracted when using the standard functionalities of the central, as well as the call center module.

In the fourth chapter the conclusions and recommendations of the present work are obtained.