Aplicación de técnicas y herramientas de mejoramiento continuo en procesos productivos de pymes ubicadas en la provincia de Pichincha : Aplicación de técnicas y herramientas de lean manufacturing en un proceso productivo crítico de una pyme del sector manufacturero, con el objetivo de plantear una propuesta de mejora del proceso.

Abstract

The objective of this study is to develop an approach I which will improve the performance of a manual packaging process of the XYZ Company, through the application of Lean Manufacturing tools. The XYZ Company is involved in the manufacturing of men and women sportwear and underwear. The company is currently facing a problem related to manual packing due to the fact that the employees do not count with a standardized processes for the packaging of men and women underwear, generating waste and therefore causing the customer to return delivered batches. In order to address this drawback, the following steps were carried out: identification and knowledge of the process, training in Lean Manufacturing for the staff involved in the process, survey of the process, identification of process waste and its causes, study of process times, implementation of the following Lean Manufacturing tools: Value Stream Map (VSM), 5S, Standardization, and others, finally creating a process improvement proposal. Chapter 1 dives deeper into the following topics: Lean Manufacturing and its principies, muda, Lean tools, etc. Chapter 2 presents themethodology of this study with a theoretical approach. Finally, in Chapter 3, the Future Value Flow Map is addressed with the aim of quantifying the degree of improvement after the proposed actions have been carried throught the Lean Manufacturing tools that were discussed before.