Análisis del estado del proceso productivo de las MIPYMES y OEPS del sector agroindustrial de la provincia de Pichincha a través de las prioridades competitivas: análisis del estado del proceso productivo de una pequeña empresa del sector agroindustrial del Ecuador a través de las prioridades competitivas.

Abstract

This paper presents a case study conducted in a small agro-industrial company located in the Metropolitan District of Quito, in which a production process analysis was conducted through the competitive priorities of the organization. In a first phase, in the study has been conducted the characterization of the state of the organization after the effects of the COVID-19 pandemic and the company’s competitive priorities identification through questionnaires, where the dimension "delivery time" has been considered as its top competitive priority. Subsequently, an analysis of the production process has been performed using tools and methodologies of both lean manufacturing, and quality and problem identification, to finally generate a proposal for an improvement plan for the company’s production process, based on its competitive priority, which was made up of 3 implementation phases: standardization, improvement, and lean methodology. The results of this work have allowed to recognize in the case study company the state of its production process and its capacities with respect to the selected competitive priority, in addition to factors and conditions such as having standardized times or process capacity that are critical to respond to delivery time required by a highly dynamic and demanding market such as agro-industrial products.