Gestión del desempeño colaborativo en redes ecuatorianas productoras de cacao en la nueva normalidad : contextualización e implementación del sistema de medición del desempeño en redes colaborativas productoras de cacao de Los Ríos.

Abstract

The objective of this study was to propose a Performance Measurement System (PMS) and a tool for its implementation in collaborative cocoa-producing networks in the province of Los Ríos, Ecuador. For this purpose, a methodology based on the SMR-RECOP model is followed, the reality of the three associations participating in the research is contextualized, and the measurement guidelines in force in the associations are recognized, i.e., strategic objectives and performance measurement indicators are identified. Next, their mission, vision and values are defined, which will serve as the axis for proposing strategic objectives and indicators according to the new post-pandemic context that the associations are experiencing. Finally, a methodology for the implementation of the proposed PMS is developed in order to achieve an adequate implementation, training of users and subsequent use of the previously validated system. It should be noted that from the third stage onwards we only worked with one of the networks involved, since the other networks did not have the necessary conditions for the implementation of the system at the time the study was carried out. The research is relevant for academia and PMS users because, upon implementing the model, it was recognized that measuring collective performance contributes to improving network management, while incorporating strategies and actions at the level of better decision-making processes.