Desarrollo de sistema para brindar servicios informáticos en quito : Desarrollo de un frontend.

Abstract

citizens could not have direct access to the services they offered, much less technical assistance, causing the closure of some businesses. At present, having a web application that provides computer services is beneficial for computer businesses since it gives the possibility of increasing their clientele thanks to an excellent quality in the service offered. In this sense, in this Curricular Integration Work we have developed a frontend called "Tecnony", which is mainly focused on providing specialized technical assistance services in computer areas, thus achieving that citizens can request a service from the comfort of their home without having to attend in person to the premises. On the other hand, in order to guarantee the service offered, the user administrator has the possibility to manage requests sent by a technician, review comments and suggestions, etc. This Curricular Integration Work is structured as follows: the first part describes the background, objectives, scope and theoretical framework of the project. The second part specifies the implementation of the Scrum methodology, prototypes and tools that have been selected for the development of each of the modules. Then, the third part describes the activities that make up each iteration and the respective deliverables for each development Sprint. And the last section of the document presents the respective conclusions and recommendations that have been obtained at the end of the development and production of the frontend.