Aplicación de un framework de gestión de calidad de datos para el eje estratégico de docencia de la Escuela Politécnica Nacional

Abstract

This work aims the adoption and application of a data quality management framework for the National Polytechnic School. The study is proposed to be centered on the strategic axis of teaching. Away the frameworks analyzed, the framework "Executing Data Quality Projects: Ten steps to Quality Data and Trusted Information" is selected, which provides a systematic approach to improve and create quality data and information within any company. The framework is made up of ten steps and also considers the life cycle of information and a business approach to data, people and organization, technology and processes. For this study, we reach step 3 of the evaluation and step 10 of communication, in order to measure and define a baseline of data quality and establish a reporting scheme. As a final result, 8.75% of data quality problems are determined, considering the following quality dimensions: validity, precision, duplicity, compliance, presentation and consistency. About 3 million records were evaluated corresponding to 7.51 % of the total data source. The results correspond to the units: Student Welfare, General Secretary and Teaching Direction of the Strategic Teaching Axis of the National Polytechnic School. Based on the application of the framework, they were found several problems concerning data quality. It is recommended the adoption of a governance scheme that considers data quality as a sustainable process in the time.