Análisis del engagement en los trabajadores de la empresa ILSA S.A usando Utrecht Work Engagement Scale.

Abstract

The present investigation tries to analyze the level of engagement in the collaborators of the company ILSA S.A using Utrecht Work Engagement Scale. The applied research methodology was of the exploratory-descriptive type, considering a quantitative approach for the collection of engagement information. Likewise, the experimental-transversal design was used, because no variable was manipulated in the investigation. Thus, the UWES instrument was applied in the version of 17 questions virtually to the 35 employees of the company. Through this tool, the level of engagement of the three dimensions was determined: vigor, absorption and dedication. In fact, the results showed that employees present an average level of engagement for the three dimensions, with an overall average of 4.41, which shows that there is a presence of engagement in the study company. In this sense, considering this average range, an improvement proposal was made to raise the level of engagement in the collaborators of the study company.