Análisis de las percepciones de los altos directivos del área de talento humano sobre las prácticas de gestión estratégica de talento humano en las compañías aseguradoras con certificación Great Place to Work en Ecuador.

Abstract

The purpose of this project is to analyze the perceptions of senior managers in the human talent area about the strategic management practices of human talent in insurance companies with Great Place to Work certification in Ecuador. The methodological approach used is qualitative with a cross-section, whose instrument is based on semi-structured interviews applied to representatives of the human talent area, in order to understand the critical aspects of human talent management in accordance with the theoretical perspectives of business effectiveness, the business strategy processes and the priorities of the human talent policy. The results indicate that the human talent area has high-level support; and, they recognize that the various practices, strategies and policies linked to the different subsystems of human talent management contribute to business efficiency. Furthermore, the findings show that this area integrates with business strategy processes at both the operational and strategic levels. So, the link between business strategy and human talent management supports performance, through its human talent, who are the ones who allow the objectives to be achieved. On the other hand, it is evident how job satisfaction and performance management are main initiatives for the human talent policy. Therefore, the study suggests that human talent strategies and policies must obey a process of evolution and respond according to environmental trends.