Aplicación de técnicas y herramientas de mejoramiento continuo en procesos productivos de pymes ubicadas en la provincia de Pichincha: aplicación de técnicas y herramientas de Six sigma en un proceso productivo crítico de una pyme del sector manufacturero, con el objetivo de establecer un plan de acción de mejora del proceso.

Abstract

The component explained in this research document is aimed at obtaining an improvement plan in critical production process for the meet food processing company ABC. Currently, the industrial plant has a problem of high variability in the weight of its finished products, causing some negative effects in the company and therefore the low quality of its products. In this context, the component is oriented to the application of techniques and tools of the Six Sigma improvement approach to reach an enhancement proposal that manages to reduce the variability of the products of the industrial plant ABC. The path to achieve this purpose has had as a roadmap the DMAIC cycle, which has been accomplished from the define phase to the improvement proposal phase, considering the scope of this study. This investigation consists of three chapters, the first chapter presents the necessary information on the foundations of the research work; in addition, the theoretical basis of the topic studied. On the other hand, chapter 2 explains extensively how the project was executed, that is to say, it includes elements such as: scope, research design, hypothesis, sample and data analysis. Finally, chapter 3 presents the results, conclusions and recommendations achieved after the execution of the work done.