Procesos organizacionales para la gestión del cambio : generación de un modelo para procesos de gestión del cambio.

Abstract

The purpose of this study is to present an approach to implement a change management model in an organization, using as a starting point an existing base model that is adapted to the specific needs of said organization. The work consists of the following stages: I) Literature review. II) Theoretical adjustments to the base model. III) Diagnosis of the current organizational situation, with a focus on the culture of the organization. IV) Model proposal and improvement opportunities for the organization. The company under study is a renowned food producer with extensive experience in the market. In the context of this organization, an internal analysis is carried out to assess its current state. This analysis is based on the use of various tools, including value recognition surveys, the OCAI questionnaire and open questions addressed to employees. These tools play a fundamental role by allowing to know the current situation of the organization. Through the values recognition surveys and the OCAI questionnaire, it is intended to obtain a deep knowledge of the values and culture existing in the organization. Open-ended questions for employees broaden perspective and provide an opportunity for more detailed feedback and options on various aspects of the organization. The information collected through these tools is used as the basis for generating a customized change management model."