Análisis comparativo de metodologías y sus herramientas para el mejoramiento de procesos.

Abstract

The comparative analysis of methodologies and their tools for the improvement of processes of an organization in the current market is based on the 9 methodologies found throughout an extensive literature review, i) Business Process Improvement (BPI), ii) Lean Manufacturing, iii) Process Continuous Improvement (PMC), iv) BPR reengineering, v) Six Sigma, vi) Theory of Constraints, vii) 9's, viii) Kaizen, ix) Business Process Management (BPM), viii) Kaizen, ix) Business Process Management (BPM), iv) BPR reengineering, v) Six Sigma, vi) Theory of Constraints, vii) 9's, viii) Kaizen, ix) Business Process Management (BPM), we will know their origins, their characteristics, the package of techniques and tools, advantages and disadvantages involved and above all the step by step for the implementation of each of these philosophies. The result of this study allows us to compare and combine two or more methodologies, which makes the implementation useful and the decision making process accurate according to the expectation of improvement that the organization requires. This research, being qualitative, helps us to observe the development of the documented practices of the companies, which finally allows us to describe and explain the methodologies and their tools for process improvement. These methodologies are of great managerial support, it is a guide that establishes an improvement strategy with principles, bases, that bring unimaginable benefits for the companies that decide to implement and end with the current problems. Finally, some support actions are proposed for a correct and effective implementation.