Propuesta de un software basado en CRM (Customer Relationship Management) orientado al diseño de redes celulares de tercera y cuarta generación

Abstract

In this project on CRM software (Customer Relationship Management) platform for the design of cellular networks of third and fourth generation develops. Initially, generally it describes a cellular system and a review of HSPA + and LTE technologies is performed; detailing the architecture, features, access and modulation, handover, signal to noise ratio (SNR), among others. In addition, the parameters involved in the link budget and the propagation model used to design detailed radio link. A review of the CRM platform on which the project is performed. In addition, information servers working in conjunction with the software is presented. Consequently, it begins with the development of software. For that, first installing servers detailed and then the procedure was carried out to design the software described. Under the procedure, creating a web interface for data entry, calculations required for the design and storage radio link in the database is described. Finally, software performance testing and analysis of results are made.