Análisis de accesibilidad y usabilidad de portales web mas utilizados en Ecuador para personas de la tercera edad

Abstract

Access to Information and Communication Technologies (ICT) is an essential part for the development of skills and abilities of the elderly. In Ecuador, users over 65 years of age face complex situations when using Web portals. In the present work, a literary review of 18 articles was carried out, which obtained a critical selection of the guidelines that were taken into account in the analysis of accessibility and usability; The four web portals most used by the elderly were analyzed. The tools used in this work were SortSite, WAVE, Treejack, WCAG-EM Report Tool, NASA TLX, the ethnographic questionnaire, which will get to know in detail the situation of each person regarding the use of the computer and the system usability scale (SUS).

Finally, a destination web page was developed with the pages of interest that contain links that facilitate quick access to elderly users, complying with the web content accessibility guidelines (WCAG) 2.1 and the government's usability guidelines of the United States (usability.gov) applied to websites for the use of seniors.