Diseño de interfaces de usuario de una aplicación web de gestión de servicios para el barrio “San Pablo” bajo las pautas de accesibilidad de la wcag 2.0 y usabilidad.

Abstract

Design and evaluation of User interfaces are essential tasks in the process development since they guarantee the user will be capable to interact with the user interfaces in a simple, intuitive, and easy way. In payment systems, user interfaces need to be comprehensible and usable by users. This project will focus on the design and evaluation of expenses payment process user interfaces to be used for the San Pablo neighborhood's co-owners. User-Centered Design methodology (UCD) has been applied for designing and evaluating the proposed user interfaces. UCD focuses on achieving a good User experience (UX) through four phases (context analysis, requirements selection, design solutions, and evaluation). For evaluating the usability, we measured the "satisfaction of use" by applying the SUS questionnaire to ten participants. High scores on the SUS questionnaire were obtained. Regarding the results, we consider the participants perceived adequate satisfaction in the use of proposed user interfaces. As future work in the same line of the project, we propose to compare the satisfaction score differences between the versions of the proposed design.