Diseño de experiencia de usuario de un editor gráfico web para la gestión y preparación de infraestructura: análisis heurístico del editor visual ARGON para el aprovisionamiento de infraestructura.

Abstract

A heuristic analysis is a useful mechanism to evaluate the usability of prototypes or already implemented tools. This type of analysis collects and obtains the criteria of usability experts, whose suggestions greatly contribute to solving the usability problems found. In graphic editors, achieving good usability involves a simple, intuitive, and friendly user interface to the largest number of users who use it. In this work, a Heuristic Analysis is carried out to find usability problems in the graphic editor of ARGON. ARGON is a tool whose purpose is to allow the user to graphically model an infrastructure to provision it in the cloud. The Heuristic Analysis is carried out following a specific use case, where the experts evaluate Jakob Nielsen's 10 heuristics in the ARGON UI. The experts identify usability problems when interacting with the tool, following the sequence of actions/steps of the use case. The problems found were prioritized based on a severity score. The list of problems found becomes a relevant input for a future redesign of the ARGON UI.