Estudio comparativo entre el modelo offShore y el modelo inHouse en el desarrollo de software para las empresas ecuatorianas. Casos de estudio Tata Consultancy Services y Ministerio de Salud Pública del Ecuador

Abstract

This master's thesis compares the offShore and Onsite software development models used in the projects developed by Tata Consultancy Services and the Ministry of Public Health, Ecuador (MSP). These two software development models are applicable for current location, macroeconomic environment and others. The offShore model used by a multinational organization established in Ecuador and the onsite model used by a public institution regulated by structures, policies and procedures of the Ecuadorian state law, which evidently generates variability in the results that could be followed in projects managed by one or more institutions. In this process of studying two institutions with common functions, but with different characteristics, structure and processes generate a set of interesting points to be considered in this study.

The research carried out is qualitative and quantitative. For its development, surveys, interviews and statistics for projects execution were used as information gathering tools. The interviews conducted were focused on four perspectives: financial, organizational strategy, client, and learning. Both the interviews and surveys were conducted to employees of the organization according to their profile. In next step, a percentage analysis was made from the results for each one. Subsequently, the results of three projects executed in each organization were analyzed and to identify the inputs that intervene directly and indirectly within the execution of software projects. Once the inputs that influence the development models were identified, software was created that helps the project managers to come to an accurate decision of the development model to apply in a particular project.