Características de las redes basadas en la comunicación informal en la empresa X especializada en la producción y comercialización de productos de descanso

Abstract

The research is determinate through focuses on the description of the characteristics of the networks based on the informal communication of the company X, specializing in the production and marketing of products for rest, is determined through the study of the elements that make up a network (nodes and links). For the study of the data, we used a secondary data from a previous purified and encoded database. The Information was processed in Cytoscape, through this program we obtained five networks, which were analyzed using three identifiers: Indegree, Betweenness and Clustering Coefficient, through the nodes, links, identifiers and the Cytoscape program the fulfillment of the general objective is achieved: to describe the characteristics of networks based on informal communication. The results were that each network is made up of nodes that relate only to peers in the same area, this results in small subgroups being forms; at the same time it causes the entire network to be disconnected. In addition, it is determined that small subgroups made up of areas disappear when workers must go to other people in case of interpersonal problems within the company. Finally, the conclusions and recommendations are presented.