Propuesta de Ingeniería de Requerimientos para mejorar la calidad del desarrollo de software en Cooperativas de Ahorro y Crédito, utilizando la norma ISO/IEC 29110-5-1-2. Caso de Estudio Cloudstudio

Abstract

For the preparation of this work, we start from a systematic mapping, which seeks to know how requirements engineering is carried out for the development of new technological solutions in Cooperativas de Ahorro y Crédito (COACs); these developments are generally made by small software companies. The norms how for the best practices are generally non-adaptive, to the reality of a small enterprise, and sometimes expensive in their implementation. Once known how requirements engineering is performed in small companies (often empirically performed), a case study is taken to implement a specialized standard for these types of companies such as ISO / IEC 29110. Applying this standard a comparison was made between empirical and best practices; finally, generate a proposal for a framework so that requirements engineering substantially improves the quality of the technological solutions delivered to the COACs. As a result of this case study, an improvement of more than 100% was obtained, by applying best practices to an empirical process.