Desarrollo de un sistema para brindar servicios informáticos en Quito : Desarrollo de un Backend.

Abstract

Currently, there is a lack of mobile applications that allow citizens to find specialized computer repair services, as well as a catalog of specialized technicians to offer those services. Furthermore, there is another inconvenience and that is that they have to approach in a face-to-face manner to leave their technological devices in physical stores and be vulnerable to situations such as: loss of time, thefts, high prices, closed stores and dealing with untrained personnel which causes there to be no guarantees in the offered service. The integration of web and mobile applications has provided several advantages for online services to have a great growth, a positive impact on society, and greater visibility for growing businesses and physical stores, in addition to allowing the offer of digital catalogs, accessibility anywhere and anytime, convenience in searching for services, and faster and safer payments. With the goal of helping the general citizenry, this Curricular Integration project presents the development of a backend called "Tecnony", which provides a series of endpoints for the creation of specialized technical services in computer science through a frontend and that the services can be contracted by citizens through a mobile application. Additionally, the backend allows specialized technicians to provide their services safely with the appropriate conditions and guarantees for the business. The document consists of seven chapters, which are composed of the description of the component, followed by the development methodology and the results derived from the project. Finally, it ends with the conclusions and recommendations of the project, along with the bibliographical references and appendices.