Desarrollo de un prototipo de aplicación web basada en mvc para la gestión del servicio técnico de equipos electrónicos.

Abstract

The present Curricular Integration Work aims to develop a web application prototype based on MVC (Model-View-Controller) architecture for managing the technical support for electronic devices. For data collection, the web application has different modules, enabling the input, storage and dissemination of information about electronic devices that will receive technical support, depending on each user’s role. The web application prototype was built using the Laravel framework, employing the MVC programming paradigm, PostgreSql for database development, and the agile KANBAN methodology for task planning and organization. The document comprises three chapters: First Chapter presents basic and fundamental concepts about: PostgreSql database, agile KANBAN methodology, MVC programming paradigm, Laravel framework, PHP (Hypertex Preprocessor) programming language and GMC cloud platform. Second Chapter presents methodology used, functional and non-functional requirements, design of components necessary for the prototype’s implementation, including UML (Unified Modeling Language) diagrams and graphical interface sketches. Finally, it shows the prototype implementation, from installing necessary tools to coding the web application. Third Chapter includes the results of prototype functionality testing, as well as the results of surveys conducted with administrator, owners, technicians, and costumers. Finally, the conclusions and recommendations collected during the development of this curricular integration work are presented.