Impacto del Post-Covid en las Pymes de la provincia de Pichincha. Un análisis comparativo de la productividad y calidad, antes y después de la pandemia : Análisis comparativo de la productividad y calidad, antes y después de la pandemia por Covid-19 en Pymes en el sector de la construcción, en la provincia de Pichincha.

Abstract

The objective of the research work presented below is to analyze productivity and quality before and after the COVID-19 pandemic in small and medium-sized enterprises (SMEs) in the construction sector in the province of Pichincha. The methodology consisted of obtaining historical data from 8 SMEs, which allowed the evaluation of productivity and quality indicators for the period 2019-2022, supported by a questionnaire to describe the level of adaptation, practices and strategies adopted during the health emergency. The descriptive results revealed that the greatest impact of the COVID-19 pandemic on productivity and quality occurred in the years 2020 and 2021, while the actions taken by the companies during the pandemic helped them to adapt to the "new normal". On the other hand, when analyzing the correlation of the pairs of indicators in the preCovid and postCovid, through a Student's t-test for related samples, it could be observed that there was no relevant increase or decrease in productivity, while, in quality, it could be seen that the compliance index improved significantly after the pandemic.