Impacto del Post-Covid-19 en las Pymes de la provincia de Pichincha, un análisis comparativo de la productividad y calidad, antes y después de la pandemia.

Abstract

The purpose of this research is to show the Post Covid-19 impact on SMEs in the food sector in the province of Pichincha, for which a study was carried out on 10 companies including microbusinesses, small businesses and medium-sized businesses located in Quito, Machachi and Sangolquí, where quality and productivity were analyzed in 2019 and 2023 by applying 3 quality indicators and 3 productivity indicators. In this way, using a survey of the 10 companies studied, it was possible to obtain the desired information and it was possible to put together the indicators mentioned above and classify the data for the year 2019 and the year 2023, to carry out a comparative analysis of the information and see if There was a significant change or not in the quality and productivity of those companies. From what could be seen in the graphs and summary tables, it was evident that the companies analyzed did have a positive change in quality, but there was not a great positive change in the productivity of these companies given that some of them did not They adequately met up to 2 of the 3 productivity indicators. For this reason, the conclusions of the case and the necessary recommendations for future related work were issued so that a more specific judgment can be made about SMEs in the food sector and how companies can improve quality and productivity.