Desarrollo de sistema para la gestión de viajes en la empresa fastycar s.a. : móvil.

Abstract

Fastycars is a company that offers travel services (shared and private) and parcels between different cities, with special emphasis on the Quito-Tena-Quito route, it has 3 daily shifts for this route, in addition to other intercity transportation options. The company has achieved a good reception among users of this route, but faces difficulties in managing reservations. Since they were carried out through instant messaging applications and were manually recorded in a notebook by a secretary, which caused confusion, errors, duplications and loss of information, affecting the quality of the service, the company's reputation and customer satisfaction. customers. In response to these challenges, a mobile application has been developed that allows you to display the company's services and make reservations for trips (shared and private) and parcels. This solution ensures data integrity, simplifies the reservation process and improves the company's image, taking it to a more technological level. The structure of this document is organized as follows: first, the problem, objectives, scope and the respective theoretical framework are presented. Then, the implementation of the agile Scrum methodology throughout the Curricular Integration Project is detailed, along with the design of interfaces, architecture, libraries and tools that have been used in the development of the component. Finally, the conclusions and recommendations derived from the successful development and deployment of the component to a production environment for use are presented.