Análisis de opciones de acceso desde Internet al servicio de comunicaciones unificadas con Cisco

Abstract

The present project begins with a review of concepts on Unified Communications (UC), its components and protocols. Then it presents an explanation of the Unified Communications solution with Cisco, mainly on the characteristics of Mobility and Remote Access. Chapter 2 defines a fictitious company with a business line that requires mobility in a Unified Communications solution. About the company defined a design with Cisco Unified Communications is performed, and serves as a basis for the development of the prototype UC. Chapter 3 is the prototype implementation of Unified Communications. The prototype is implemented with the necessary elements to offer the two options of access from the Internet to corporate Unified Communications services. The prototype tests and results analysis are performed in chapter 4. Function tests are performed from a Unified Communications software client, and the analysis is performed in relation to the use of the Unified Communications functions through the two methods access from the Internet and determine the best method. Chapter 5 corresponds to conclusions and recommendations. This chapter presents the conclusions that emerged from the design of the Unified Communications solution for the fictional company, the implementation of the prototype and test execution. It also has recommendations based on the preparation of this work and the experience with the Unified Communications solution with Cisco.