Propuesta de mejora para el proceso de Inspección final del producto one – piece, en la planta número uno de la empresa de sanitarios Edesa S.A.

Abstract

This research project, proposal to improve the process of final product inspection one - piece of the company EDESA SA, It is due to the need to implement changes and improvements in activities that develop throughout the process. Chapter 1 provides an introduction to the project and reveals the background and general information about of the company, historical review, his line of business. The description of the problem and the objectives you want to reach the company to face the problems that working day is determined. In chapter 2 it shows the theoretical framework, which provides the necessary theoretical knowledge and serves as support for this research is presented. It describes important concepts such as quality, processes, process management, flowchart, management indicators, among others. Chapter 3 analyzes the current situation of the company is carried out using management tools and a raising of the processes is realized on the basis of a format established for the same one, there is realized an analysis of value added of the current situation and a proposed situation, it establishes proposals for improving and management indicators for process control. In the chapter 4 there are established the conclusions and recommendations of the investigation that will serve for the improvement of the process and his subprocesses, for the benefit of the organization and his collaborators.