Propuesta de un modelo de gestión de proyectos TI, para desarrollar software, basado en las metodologías y buenas prácticas de la Industria. Caso de estudio BusinessIT

Abstract

Today many IT professionals develop technological solutions in organizations without following any methodology to manage software development projects. They do it, only on the basis of their own professional experience or on the basis of empirical references from other professionals, resulting in incomplete and unstable IT solutions. These incomplete solutions, when placed in the production environment, can jeopardize the continuity of the IT ecosystem, affecting the availability, and integrity of existing IT services. In addition, many of these technological solutions, usually lack technical and functional documentation, that guarantee an efficient long-term operation in the organization. The present Thesis proposes an IT project management model for software development, which consolidates the best practices of the industry, such as, COBIT to declare to the organization the need to build a software development project, PMBOK to manage the execution of project, CMMI-DEV for software development, and ITIL to place the software solution smoothly without incidents in the production environment ensuring an efficient operation. The project management model also provides common terminology among software developers, project managers, analysts, and business leaders.