Estudio etnográfico sobre el rol de la tecnología en una empresa productora de chocolates del Distrito Metropolitano de Quito

Abstract

The present research work pretends to present the results of the ethnographic study about the role of technology in the chocolate production process, obtained from November 2017 to May 2018, time in which C & D and Aroma Ecuador developed their chocolate products using technology of knowledge, physical technology and mechanical technology in the processes from the planting of the cocoa plant to the packaging of their final products. The study was developed with an ethnographic methodology that allowed the insertion of the researcher in the organization and several techniques for obtaining information for their subsequent identification, analysis and codifying of technologies applied in the production process. The information was obtained through ethnographic studies, participatory observation, interviews (among other collection methods) carried out within the organization and with the personnel managing the related processes for further analysis and codifying. Consequently, it was possible to identify the role and contribution of technology and classify technology in the corresponding categories by organizing and understanding the information obtained.