E-government y la aceleración en la transformación digital en el contexto de la pandemia del covid-19 en los países andinos.

Abstract

In recent decades, digital transformation has revolutionized innovation and entrepreneurship in organizations. The COVID-19 pandemic has accelerated this change, highlighting the importance of digital technologies in economic reactivation. This is how this work aims to understand the changes in the countries of the Andean Region (Ecuador, Colombia, Peru and Bolivia) regarding E-government and the acceleration in digital transformation in the context of the COVID-19 Pandemic. Linked to their economic and social development process. To do this, the factors (constructs), Indices and Indicators (variables) referring to E-government, Innovation, Competitiveness and Governance that allow evaluating the Digital Transformation of countries. In the first chapter, a detailed analysis of these factors is carried out, as well as the indices and indicators that drive the development of nations. Additionally, a literature review is carried out. The second chapter details the methodology, scope and data collection, as well as the treatment applied to them. A relational model is established that includes the hypotheses raised between the factors studied and the dependent variables. In the third chapter, an analysis of each country in the Andean Region is carried out, studying the evolution of their Indices and indicators that will serve as variables for the proposed relational model. The progress experienced by countries such as Colombia and Peru in the analyzed periods stands out, while Ecuador and Bolivia show stagnation in recent years. Subsequently, through the Smart-PLS software, a relational model is proposed that creates constructs with their respective variables, allowing the application of the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The models used for the years 2018 and 2018-2022 are reflected, analyzing the behavior and influence between E-government, Innovation, Competitiveness and Governance with Development, where the positive impact of E-government in the influence on the constructs studied and their relationship between them. In the final chapter, the conclusions are presented, the limitations identified during the research are addressed and possible research for future work is proposed.